TROUBLESHOOTING & support
Safety First
Shore power systems carry dangerous voltage and should always be treated with caution.
Common Shore Power Problems
Simple Instructions of how to install the smartplug product
safely and securely
What Usually Causes Shore Power Issues?
Traditional twist-style plugs are especially prone to loosening over time due to vibration and movement onboard.
When to Replace Your System
Modern marine-grade systems are designed to reduce these risks by improving contact stability and weather protection.
Still Having Issues?
Electrical safety onboard is critical—small issues can escalate quickly if ignored.
Need Help?
For technical support or product assistance, reach out to our team. We’re here to help ensure your system stays safe, reliable, and ready for the water.