Quickly identify and resolve common issues with guided solutions:
Check power source and breaker
Inspect connection for proper engagement
Verify LED indicators (if applicable)
Ensure plug is fully seated and locked
Inspect for debris or worn components
Avoid loose or partially connected plugs
Look for moisture intrusion or buildup
Clean contacts and ensure seals are intact
Replace damaged components if needed
Confirm proper insertion (push straight-in, no twisting)
Check locking clips and inlet condition
Inspect for worn or damaged parts
Can’t find a store that sells SmartPlug near you? Whether you have a specific product concern or just need help navigating our locations, our team is here for you. Distance shouldn’t get in the way of safety and a better connection!
At SmartPlug, we believe that your journey shouldn’t be defined by the gaps on a map. We recognize that our global community of boaters and RV enthusiasts travels far beyond the reach of standard retail corridors, often finding themselves in the most beautiful—yet remote—corners of the world. If you’ve scanned our locator and found that the nearest dealer is hundreds or even thousands of kilometers away, we want you to know that you are not stranded. This space is more than just a contact point; it is our commitment to ensuring that distance never becomes a barrier to your electrical safety or your peace of mind.
Our philosophy is built on the idea that a ‘connection’ isn’t just about metal-to-metal contact in a plug—it’s about the relationship we maintain with every person who trusts our technology to protect their investment and their family. Whether you are facing a complex technical challenge with a custom power pedestal, need guidance on which specific SmartPlug upgrade fits your vintage rig, or simply can’t find a local shelf that stocks the 50-Amp inlet you need, our internal support team is ready to step in. We are experts in global logistics and technical troubleshooting, dedicated to bridging the distance between our warehouse and your doorstep. Don’t let a ‘Red Pin’ on a map discourage you; reach out today, share your story, and let us provide the direct support and reliable power delivery you deserve, no matter where you’ve dropped anchor.
Stay informed with important product updates and notices:
Check this section regularly for the latest information.
No. The SmartPlug inlet uses the exact same industry-standard bolt pattern as your old twist-lock. It’s a direct “drop-in” replacement that typically takes less than 30 minutes with a standard screwdriver.
Absolutely. You don’t need to buy a brand-new cordset. We offer a “Retrofit Connector” that allows you to cut off your old twist-lock end and install the SmartPlug head onto your current high-quality cable.
Yes. SmartPlug exceeds all ABYC (American Boat and Yacht Council) standards and is ETL listed. It is designed specifically to prevent the #1 cause of boat fires: overheating at the electrical inlet.
Everything you need to install, maintain, and get the most out of your SmartPlug system.
Summer’s near—get ready for water or road adventures. With SmartPlug, enjoy reliable power for safer, stress-free boating and RV trips.
With Earth Day approaching, it’s a great time to choose sustainability. SmartPlug delivers safer, more efficient shore power while helping reduce energy waste for boaters and RV travelers.
Spring is the perfect time to refresh your RV. Upgrade to SmartPlug for a safer, more reliable shore power connection that saves time and helps prevent costly repairs.
As boating season nears, prepare your boat beyond cleaning—reliable shore power is key to safe, smooth operation on the water.
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