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Frequently Asked Questions

Everything you need to know about upgrading to the SmartPlug system. If you can’t find the answer you’re looking for, our technical support team is here to help.

Yes. SmartPlug inlets use the same industry-standard 4-bolt pattern as traditional twist-locks, making it a 30-minute retrofit.

You can either purchase a complete SmartPlug cordset or use our easy-to-install "Connector Kit" to upgrade your existing cord.

Absolutely. The "dock end" of our cables uses a standard male plug that fits any Marina or RV park power pedestal.

We stand behind our engineering with a comprehensive limited warranty and global distribution for replacement parts.

Our design provides 27x more metal-to-metal contact, significantly reducing resistance and heat—the primary cause of electrical fires.

Yes. We use 316 marine-grade stainless steel and triple-seal gaskets to ensure a dry, corrosion-free connection in any environment.

Most owners complete the installation in under an hour with basic hand tools. Detailed guides and videos are available on our support page.

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Providing the world’s safest power connection for Marine, RV, and Industrial applications since 2007.

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About

Why SmartPlug

Our Products

Testimonials

SmartBlog

Resources

Media Library

Installation

Videos

Catalog

Warranty

FAQ

Follow

Search

Enter product Number, Name or Description to find a list of results.

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