Where to buy
  • info@smartplug.com
  • 206.285.2990
Where to buy
  • info@smartplug.com
  • 206.285.2990
Where to buy
  • info@smartplug.com
  • 206.285.2990
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Warranty – Installer/Tech

Warranty

Warranty Coverage Overview

Covers manufacturing defects with repair or replacement of eligible SmartPlug products.

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Installer Responsibility Guidelines

Installers must follow proper procedures to ensure safe, compliant system operation.

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Common Non-Covered Conditions (Field Causes)

Warranty does not cover damage caused by improper installation, misuse, or corrosion.

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Warranty Claim Process (Technician Workflow)

Technicians document issues, verify cause, submit claim, and await resolution approval.

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Replacement Process Expectations

Approved claims result in replacement shipment after inspection and validation.

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Installer Field Notes

Technicians should inspect connections, torque, corrosion, and installation conditions carefully.

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Marine Environment Considerations

Designed to withstand saltwater, vibration, moisture, and harsh marine conditions.

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Technical & Warranty Support

Provides expert assistance for troubleshooting, claims processing, and warranty verification support.

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Built for Installers Who Stand Behind Their Work

Designed for professionals who ensure quality installations and dependable long-term performance.

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Product family

Rv

Power and accessories for recreational vehicles.

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Marine

Marine-grade products for boats and watercraft.

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Specialty

For Specialty Vehicles 

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dockside

Power and equipment for docks and piers.

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Connectors

Plugs, sockets, and adapters.

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inlets

Power entry points for vehicles or boats.

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combo kits

Pre-packaged installation sets.

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cordsets

Ready-to-use power cords.

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dock & lift kits

Dock and lift equipment.

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service kits

Maintenance and replacement parts.

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Pigtails/Adapters/Dogbones

Small adapters and extensions.

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elci

Safety devices for electrical leakage.

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DATA PORTS

Networking and communication ports.

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ACCESSORIES

Complementary items
and hardware.

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    Providing the world’s safest power connection for Marine, RV, and Industrial applications since 2007.

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