{"id":9392,"date":"2026-04-27T18:51:17","date_gmt":"2026-04-27T18:51:17","guid":{"rendered":"https:\/\/dev.smartplug.com\/staging\/?p=9392"},"modified":"2026-08-06T20:18:22","modified_gmt":"2026-08-06T20:18:22","slug":"warranty-dealers-distributors","status":"publish","type":"post","link":"https:\/\/dev.smartplug.com\/staging\/dealers-distributors\/warranty-dealers-distributors\/","title":{"rendered":"Warranty – Dealers\/Distributors"},"content":{"rendered":"\t\t

\n\t\t\t\t

\n\t\t\t\t\t

\n\t\t\t\t

\n\t\t\t\t\t

warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Global Warranty Framework<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Ensures consistent worldwide warranty handling through authorized distributor network.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Standard Warranty Coverage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Provides seven-year protection against manufacturing defects across all products.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Warranty Exclusions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Does not cover damage from misuse, improper installation, or wear.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Dealer & Distributor Claim Workflow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Structured process for submitting, reviewing, and resolving warranty claims efficiently.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Replacement & Fulfillment Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Approved claims processed through regional channels with timely product replacement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Dealer Advantages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Streamlined support improves efficiency, customer trust, and after-sales satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Partner Responsibility Guidelines<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Dealers ensure proper installation, training, and accurate product application guidance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Distributor Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Provides technical resources, documentation, and assistance for warranty and service operations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tOpen PDF<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Product family<\/h2>\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Rv <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Power and accessories for recreational vehicles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Marine<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Marine-grade products for boats and watercraft.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Specialty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
For Specialty Vehicles\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
dockside<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Power and equipment for docks and piers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Connectors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Plugs, sockets, and adapters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
inlets<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Power entry points for vehicles or boats.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
combo kits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Pre-packaged installation sets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
cordsets<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Ready-to-use power cords.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
dock & lift kits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Dock and lift equipment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
service kits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Maintenance and replacement parts.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
Pigtails\/Adapters\/Dogbones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Small adapters and extensions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
elci<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Safety devices for electrical leakage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t\t
DATA PORTS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Networking and communication ports.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
ACCESSORIES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
Complementary items
and hardware.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\n\t\t\t\n\t\t\n\t\t
\n\t\t \n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\tView Product<\/span>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t
warranty Global Warranty Framework Ensures consistent worldwide warranty handling through authorized distributor network. Open PDF Standard Warranty Coverage Provides seven-year protection against manufacturing defects across all products. Open PDF Warranty Exclusions Does not cover damage from misuse, improper installation, or wear. Open PDF Dealer & Distributor Claim Workflow Structured process for submitting, reviewing, and resolving warranty claims efficiently. Open PDF Replacement & Fulfillment Process Approved claims processed through regional channels with timely product replacement. Open PDF Dealer Advantages Streamlined support improves efficiency, customer trust, and after-sales satisfaction. Open PDF Partner Responsibility Guidelines Dealers ensure proper installation, training, and accurate product application guidance. Open PDF Distributor Support Provides technical resources, documentation, and assistance for warranty and service operations. Open PDF Product family Rv Power and accessories for recreational vehicles. View Product Marine Marine-grade products for boats and watercraft. View Product Specialty For Specialty Vehicles\u00a0 View Product dockside Power and equipment for docks and piers. View Product Connectors Plugs, sockets, and adapters. View Product inlets Power entry points for vehicles or boats. View Product combo kits Pre-packaged installation sets. View Product cordsets Ready-to-use power cords. View Product dock & lift kits Dock and lift equipment. View Product service kits Maintenance and replacement parts. View Product Pigtails\/Adapters\/Dogbones Small adapters and extensions. View Product elci Safety devices for electrical leakage. View Product DATA PORTS Networking and communication ports. View Product ACCESSORIES Complementary items and hardware. View Product<\/p>\n","protected":false},"author":2,"featured_media":14724,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[377],"tags":[],"class_list":["post-9392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dealers-distributors"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/posts\/9392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/comments?post=9392"}],"version-history":[{"count":5,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/posts\/9392\/revisions"}],"predecessor-version":[{"id":14675,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/posts\/9392\/revisions\/14675"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/media\/14724"}],"wp:attachment":[{"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/media?parent=9392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/categories?post=9392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.smartplug.com\/staging\/wp-json\/wp\/v2\/tags?post=9392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}